PreSonus—What is Nimbit?

Can you please fix the following problems: (1.) My software is displaying "no audio device." Can you please allow my software to detect my hardware?, (2.) In my My Presonus account, every time, after having saved my software and hardware registration information, I sign back into my My Presonus account, I find out that none of that same information has been saved. Can you please allow my My Presonus account to save my software and hardware registration information?, and (3.) I am hearing someone seeing what I'm doing and telling me by, for instance, repeating my words that I'm typing right now. If that is an issue regarding this product's software and/or hardware, can you please help me adjust accordingly?